Artesanos Toneleros has received aid from the Junta de Andalucía, through the Consejería de Economía, Conocimiento, Empresas y Universidad, and from the European Union, under the European Regional Development Fund (ERDF), for the adaptation of the business to the digital world, which aims to improve the diffusion of the artisan establishment through the incorporation of Information and Communication Technologies”.

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© 2023 by Artesanos Toneleros. Designed by Tándem Comunicación

TERMS AND CONDITIONS

Introduction

Artesanos Toneleros establishes the conditions governing this website and the purchase of its products. If you do not agree with these conditions you should not use it.

Prices

The prices of this on-line shop are in Euros, except typographical error. All prices shown on this page include VAT. Any change of VAT will be applied automatically to the prices of the products.

Availability

All products will take a minimum of 72 hours from order confirmation, provided the products are available. If the product was personalized it would take 72 hours more.

OUR SERVICES

CANCELLATION AND RETURNS

 

The customer has the right to cancel his order, provided that the delivery note is notified and returned within 7 days of receipt.

If the customer cancels the order and the shipment has already left, the customer will pay the costs of this.

If the client is not totally satisfied with his purchase, he will have a maximum term of 7 days to return it from the reception of the order, being the product in perfect state. Shipping costs will be paid by the customer.

If the product is defective or erroneous, the customer has a maximum of 7 days from receipt of the order to return it. And in this case the costs are paid by "Artesanos Toneleros".

Shipping costs are included in the price.

PAYMENT METHODS


a) Bank Transfer:
You can make a deposit or bank transfer from your own bank to the account shown in the order confirmation email.

In order to speed up the delivery of your order, you must send us the receipt of your payment (indicating the order number, to identify your order), to: E-mail: artesanostoneleros@gmail.com


b) Debit or credit card:
The products will be loaded onto your card when the online order request is confirmed via Paypal's payment platform. You can use the payment method you want: Paypal, credit cards Visa, Mastercard, 4B or Servired.
Artesanos Toneleros does not store any data regarding your cards since the collection process is carried out completely on servers outside us, under the security and protection of the world's first company in online transactions PAYPAL.

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